Proper Railway communication etiquettes

Overview
Many railways around the world is still using telephone-based communications, thus, proper communication language implementation is very important, and is a key point to avoid accident, and promote safe operation.

In this article, we will be covering some abbreviations, railway terms, and what to do and don't do.

This article is only what we, this wiki thinks what it should be. Please take this as a humor and a reference only.

Basic communication etiquettes
1, Do not talk about unrelated matters. e.g. What will be my salary this month? (it will be zero because you violated rules.)

2, No use of foul languages. (e.g. TURN THE SIGNAL TO GREEN YOU FUCKING INNIT. But instead, you should say:" This is *Insert train number* requesting proceed permission for signal *number*.)

3, Make sure you dialed into the correct line. (especially important for controllers)

4, Speak loud and clear. (e.g. Hello this is (*&^%$#$%^& and im (*&^%#$$#@!@#$% ple(*&*( tq.. But instead, check audio quality first if you are concerned.

5, Always copy back information given. (Do not simply say "copy")

6, Inform back that you have received and understood the information, by saying "Roger" or "Wilco"(Will comply), you understood the information given by driver or controller.

7, No slangs, and be clear on your information. (e.g.Yeah bro im train number 1234 at the junction near a massive tall signal tower painted in red and white don worry no trains here and there just gimme clearance. But instead you should say: Shitterton control center, this is train 1234, currently stationary at signal 0123 near junction [number or name]. Requesting clearance to enter right branch into signal 0124. Respond if you read. )

8, Use NATO phonetic alphabet. E.g. A=Alpha, B=bravo, C=charlie and so on.

FAA Phonetic and Morse Chart2 - NATO phonetic alphabet - Wikipedia

the full list^.

9, Actively listening. Try to not miss out any informations.

10, Inform who you are, and who are you calling to. and describe your matter.

11, Describe situations, breakdowns, and emergencies as clear as possible, so that the signaller is able to assist you as much as possible.

12, Thank them or greet them before you hang up. They are working very hard to make sure the network runs. Try your best to make their day better.

13, Do not hesitate to ask for help. Everyone is constantly learning and picking up things.

14, inform your hypothesis and plan.

This is what a complete conversation look like, based on what we(the wiki) thinks:

Train driver: Oakwood control, Oakwood control, this is train 1234, respond if you read.

Controller: 5/5, loud and clear. Please describe your request.

Train driver: The train, 1234, is currently stationary at signal Eagle0022, near bridge road junction and the old signal box on Bridge tram railway, due to a mechanical failure with speedometer. At signal Alfa0012, where speed limit was 45kph, the speedometer freezed at the point. Its deemed unsafe to go beyond and my plan is, to terminate at the nearest station.

Controller: Roger that.